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Terms & Conditions

Murdoch Hill Wines are authorised to sell Liquor under The South Australian Liquor Licensing Act 1997; License Number 50804682.

Terms & Conditions

Erinka Pty Ltd trading as Murdoch Hill terms and conditions of business.
By placing an order through this website you agree to the following trade terms and conditions:

Any orders placed using our website at murdochhill.com.au is a direct purchase from the winery by you the customer. All wines are sold subject to availability, any vintage or price changes will be notified prior to processing and dispatch. We accept payment by MasterCard, Visa, or American Express.

Delivery

Orders are normally dispatched within five working days from receipt of order using either Australia Post or the most cost effective carrier depending upon your location. Please give clear instructions regarding address, location and what to do if nobody is at home when the carrier calls. Wine is dispatched and delivered only between the hours of 8 am and 9 pm. While we will endeavour to deliver by any requested or agreed date, we do not guarantee delivery on that date and we are not liable for any loss resulting from late delivery. Murdoch Hill reserves the right not to dispatch wines in exceptionally hot weather at Murdoch Hill or at the end destination.

Covid-19 Delivery Protocol

Couriers have announced some temporary changes to how they deliver parcels. These changes are effective immediately. These measures are intended to keep essential freight links operating with as little disruption as possible and ensure the safety of all involved in the supply chain.

All Couriers drivers will:

  1. Knock on the door as usual and step back two metres (or as far back as safe)
  2. They will wait for the occupant to come to the door and greet them as usual
  3. They will then ask for the recipient's name, sign the scanner with ‘ATL’ and leave the parcel in a sensible place for the customer to pick up once they leave
  4. If no one comes to the door and the franchisee considers the location a safe drop, the standard ATL process will be followed
  5. If no one comes to the door and the franchisee does not consider the location a safe drop, they will follow the standard failed delivery card process.

If you have any delivery problems, please contact us at info@murdochhill.com.au or telephone us on 08 7200 5018

Sale of Alcohol

Under the provisions of the Liquor Licensing Act (LLA) 1997; It is illegal to sell wine to anyone under the age of 18. By placing an order with Murdoch Hill you confirm that you are at least 18 years of age. Remember, it is an offence to obtain liquor on behalf of a person under the age of 18 years; this includes purchasing the wines as a gift. If in doubt our carrier may request some form of ID with proof of age at the time of delivery.

Wine Club Signup

By listing your email address on your order or adding your email to the signup form you consent to being added to our mailing list to receive special deals & e-newsletters from Murdoch Hill. If you decide to opt out, all e-newsletters have an automatic unsubscribe button. We will not share your information with any third party.

Returns Policy

If you are at all dissatisfied with the quality of our wine or our performance in any way, please contact us at info@murdochhill.com.au or telephone us on 08 8389 7081

Our terms and conditions may change from time to time.
Murdoch Hill encourages responsible consumption of alcohol